Privacy Policy
This policy explains how the Total Joint Specialists public website handles information related to browsing, analytics, scheduling links, and communications.
Information we collect
We may collect information you choose to provide when you call, request an appointment, follow a scheduling link, or contact the practice. We may also collect limited technical information from your browser, such as device type, pages visited, referring URLs, and approximate location derived from network information.
Analytics and cookies
We use privacy-conscious analytics and Google Analytics with IP anonymization to understand website performance, popular pages, and referral sources. These tools help us improve navigation, content quality, and scheduling access.
Appointment scheduling
Appointment links may send you to a scheduling experience operated on a related Total Joint Specialists domain or by approved service providers. Information entered into scheduling systems is used to respond to appointment requests and coordinate care.
Health information
Total Joint Specialists handles patient information in accordance with applicable privacy and health information requirements. This public website is not intended for detailed clinical communication. Established patients should use approved patient communication channels for personal medical questions.
How we use information
- To respond to appointment and contact requests.
- To operate, secure, and improve the website.
- To understand which pages and topics help patients.
- To measure marketing and referral performance.
- To comply with applicable legal, security, and practice obligations.
Sharing information
We do not sell personal information. We may share information with service providers who support website hosting, analytics, scheduling, communications, security, or practice operations. We may also disclose information when required by law or necessary to protect patients, the practice, or the public.
Your choices
You can limit cookies through your browser settings. You can also contact us to ask about privacy-related concerns or to update communication preferences where applicable.
Contact
For website privacy questions, contact privacy@totaljointspecialist.com or call 770 292 6500.
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